You are invited to make a date with us for a no-obligation design consultation with our Head Pâtissier. Consultations are strictly by appointment at our
Design Studio based near Cardiff (2 miles from Junction 34 of the M4). We run it this way to ensure we have scrumptious samples ready for you and plenty of time to spend really exploring your likes and dislikes.
You can either
Book a Consultation on-line or phone us on 01443 222 628.
At your consultation you can view this season’s collection of display cakes, peruse our extensive portfolio and sample mouth-watering cakes or profiteroles to help with your decision making. Our portfolio is designed to inspire you, but please feel free to sketch your own. It is useful if you bring colour swatches and details of the 'theme' of your day. But if you haven't decided yet, don't worry you can tell us at a later date.
We provide a relaxed, friendly, but always professional service from initial consultation through delivery and set-up (ask your venue what they think of us!) to final feedback from you. We believe the job is not complete until we know what you think.
We work one-to-one with you, with ultimate attention to detail. You have the same contact person from start to finish – so nothing slips through the net. Our right-hand always knows what the left-hand is doing. Please read the
What You Think Of Us page for testimonials and review our customer satisfaction scores.
We will usually give you a price for your design at the consultation. The price will detail separately, delivery, set-up and equipment collection charges along with equipment deposit. This allows you to readily pick and choose the level of service that suits your needs. If you opt for the full service this covers arrangements of all the necessary details with the venue, caterer and florist. Leaving you with absolutely nothing to deal with – apart from worrying about everything else that is!
Once we have given you the price, please don’t feel obliged to reserve our services. Your satisfaction is our aim, so if you prefer to think about it, then that is fine. Alternatively, you may pay a reservation fee by cash, credit or debit card to secure your wedding date with us. Within a few days of the consultation we will send you a summary of pricing or if you have reserved your date with us, a full consultation summary of what we've discussed, along with reminder photographs of relevant portfolio cakes.
We make our wedding cake from the specially designed kitchens attached to our
Design Studio near Cardiff. Our Pâtissier is a perfectionist who is proud of his reputation and therefore, prefers to deliver using our refrigerated van directly to your venue and set-up your cake ourselves, ensuring it is just perfect for your day. If you are further afield however, we can arrange for your cake to be courier delivered to most of the UK.
The more notice you give us the more likely it is we will be able to make your cake. We very often take reservations years ahead of the wedding and clients then have their consultation 3-6 months before. This is the best way to ensure we can make your cake; you get the latest innovations; and by the time you have your consultation you know clearly what the theme of your day is.